Lora Stokratiuk

Lora StokratiukLora StokratiukLora Stokratiuk

Lora Stokratiuk

Lora StokratiukLora StokratiukLora Stokratiuk
  • Home
  • About
  • Contact
  • More
    • Home
    • About
    • Contact
  • Sign In
  • Create Account

  • My Account
  • Signed in as:

  • filler@godaddy.com


  • My Account
  • Sign out

Signed in as:

filler@godaddy.com

  • Home
  • About
  • Contact

Account


  • My Account
  • Sign out


  • Sign In
  • My Account

HeyMom iOS app

UX oriented research for iOS App - AI powered monitoring cameras and alert system for babies and caregivers.

Type

App in production with beta users

Timeline

7 months, 2020-2021

Tools

Google sheets, Google forms, Lucid App, Notion, Adobe

My role

 User Interviews, Observing users, Surveys, Analyzing and Synthesizing Data, Gain beta users and launch beta program

Team

Me as UX researcher, Product designer, marketing executive, Technical founder, developer, mentors from Starta accelerator


Success goals

  1. Build customer journey map 
  2. Gather and conduct interviews with beta users 
  3. Beta users become paying customers


Defining strategy

Context

Heymom is a AI powered monitoring cameras and alert system for babies and caregivers.

In the year 2020 when we started to work together with a founder, the product joined the New York accelerator Starta, raised first funds and didn't have any users at that moment. 


What we had

Right after joining accelerator, we had App and Hardware cameras which we needed to test and reassured with parents that HeyMom was the product they really needed. After series of calls with our mentors, we conducted the Beta launch strategy of Heymom on USA market.



Challenges

  • Limited resources - Our challenges were compounded by the absence of a comprehensive branding guideline, small team, and the non structured previous documentation and Figma files 
  • Communication and Collaboration: Working along with the Founder and consultants from the Accelerator program we joined, we needed to maintain effective communication and collaboration as it was crucial for us to ensure a shared understanding of product strategy, design principles and customers.  

UX and product research

We audited current hardware (cameras) and product UI/UX

Competitive analysis

We gathered all companies competitors


Analysed company size, type, marketing focus, product attributes, pricing packages, Funding, Key Competitor Differentiators, Competitive Priority, Social presence, User reviews, PR and distribution channels

Then we focused on details in:


  • Packaging 
  • Camera technology
  • Software features




Synthesizing Data

The most important part in our Competitors Analysis was synthesising data and aggregate the differentiate point.

What we saw as a Key in Software products was Custom content (Lullabies, Stories) and Custom notifications. 

Our Persona - Family with kids under 5 years

"I want my kids to be safe and feel myself confident with knowing how they are doing when I'm at work"

Age

25-50 years 

Job

IT specialist 

Location

Big city, outside area of big city  

Family

Partner/Married, have kids

Who is our family

Both parents work full-time . Sometimes it could be long hours.  

Family has income above average.

Use babysitting services on a regular basis. 

Already tried baby monitors and know what could be improved.



Goals

To spend less time watching baby monitor and be more focused on work.

Feel confident and aware of how children are growing while parents are away.


Frustration and pain points

No time to watch online regularly after kids and nanny (while using baby monitor).

Feel frustrated that current baby monitors do not alert parents when the situation is dangerous for the kid. 

Feel no sense of control over the situation when a child with a caregiver. 

Prioritization for Software app

Alerts

Alerts of any potentially unsafe conditions within a child’s environment  


Keep Track

Keeps track of your babysitter or nanny’s activities, letting you know if they are actively engaged with your child

 

Daily reports

Sends daily reports with data that reflects your

baby’s daily activities such as

naptime, playtime, etc.

Beta-Testing Program Goals

  • Short Term
    • Gather essential HeyMom product feedback from relevant target market (parents)
    • Assess a variety of important factors with the product
      • Look and feel
      • ease of set up / integration
      • App user experience
      • Product benefits 
      • Product features & relevancy to parent

  • Long Term
    • Establish a long term relationship with a specific group of parents that fit HeyMom’s target audience
    • Be able to test and get feedback around the below with this group
      • App Feedback
      • Baby Monitor feedback
      • User experience feedback
      • Feature feedback (new feature feedback)
      • Marketing & Pricing feedback 

UX Beta testing process

User Journey Map

My goal was to create an actual User Journey Map with a Product we'd already had. After Beta program testing, we understood that there were some Software app functionality that was quit exiting for parents, but there was also a bit overwhelming feeling with Tasks daily setup. 

Heymom product killing feature

Reflecting on the project outcome

What we did: 

We conducted quantitative+qualitative research within more than 30 facebook parental groups. We also partnered with parental apps as referrals to get first customers.


After thorough qualification, we gathered 25 users for a beta program who tested the Heymom product for several weeks and stayed connected with us. 

As a result, we got: 


  • After gathering feedback, we started to implement it to the product roadmap. 
  • We got first paying clients from beta users and partnerships channel. 


Next case - trustyfy

Explore

© 2025 thereislora.com - All rights reserved

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept