Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
UX oriented research for iOS App - AI powered monitoring cameras and alert system for babies and caregivers.
App in production with beta users
7 months, 2020-2021
Google sheets, Google forms, Lucid App, Notion, Adobe
User Interviews, Observing users, Surveys, Analyzing and Synthesizing Data, Gain beta users and launch beta program
Me as UX researcher, Product designer, marketing executive, Technical founder, developer, mentors from Starta accelerator
Heymom is a AI powered monitoring cameras and alert system for babies and caregivers.
In the year 2020 when we started to work together with a founder, the product joined the New York accelerator Starta, raised first funds and didn't have any users at that moment.
Right after joining accelerator, we had App and Hardware cameras which we needed to test and reassured with parents that HeyMom was the product they really needed. After series of calls with our mentors, we conducted the Beta launch strategy of Heymom on USA market.
We audited current hardware (cameras) and product UI/UX
Analysed company size, type, marketing focus, product attributes, pricing packages, Funding, Key Competitor Differentiators, Competitive Priority, Social presence, User reviews, PR and distribution channels
The most important part in our Competitors Analysis was synthesising data and aggregate the differentiate point.
What we saw as a Key in Software products was Custom content (Lullabies, Stories) and Custom notifications.
25-50 years
IT specialist
Big city, outside area of big city
Partner/Married, have kids
Both parents work full-time . Sometimes it could be long hours.
Family has income above average.
Use babysitting services on a regular basis.
Already tried baby monitors and know what could be improved.
To spend less time watching baby monitor and be more focused on work.
Feel confident and aware of how children are growing while parents are away.
No time to watch online regularly after kids and nanny (while using baby monitor).
Feel frustrated that current baby monitors do not alert parents when the situation is dangerous for the kid.
Feel no sense of control over the situation when a child with a caregiver.
Alerts of any potentially unsafe conditions within a child’s environment
Keeps track of your babysitter or nanny’s activities, letting you know if they are actively engaged with your child
Sends daily reports with data that reflects your
baby’s daily activities such as
naptime, playtime, etc.
My goal was to create an actual User Journey Map with a Product we'd already had. After Beta program testing, we understood that there were some Software app functionality that was quit exiting for parents, but there was also a bit overwhelming feeling with Tasks daily setup.
We conducted quantitative+qualitative research within more than 30 facebook parental groups. We also partnered with parental apps as referrals to get first customers.
After thorough qualification, we gathered 25 users for a beta program who tested the Heymom product for several weeks and stayed connected with us.
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