Docstrive - your forever surgeon ops app

Business came with the first version of MVP which had low engagement by their end users. We needed to do research with existing customers and come up with a simple workflow that could cover critical user task flows, divide adaptive mobile versions and build a more complex web dashboard for next iterations.. 

The problem I was focusing as product designer was to define the main flow on a mobile version, find and collect inconsistencies, work on UI (first - to recollect all the existing Design in Figma, and then make Redesign with new style guidelines) and update the Roadmap with our tech team based on future changes and limited resources. 

To gain a comprehensive understanding of the surgeons' workflows, we conducted interviews with practicing surgeons. These discussions revealed that administrative tasks were time-consuming and diverted attention from patient care. A crucial insight was the categorization of patients based on their needs, such as those requiring anapathology or routine check-ups, which informed our design decisions.

Our design process encompassed several stages:

• Early Sketches and Wireframes: We began by creating initial sketches and wireframes to visualize the application's layout and functionality.
• Usability Testing: These prototypes were tested with actual users to gather feedback on usability and functionality.

• Iterations Based on Feedback: We refined the designs iteratively, incorporating user feedback to enhance the user experience.
• Accessibility and Efficiency Considerations: Throughout the process, we prioritized accessibility and efficiency to ensure the application met the diverse needs of its users.

Why: Surgeons are often on the move. A responsive mobile version or dedicated app improves accessibility.
Value: Increases usage, especially for quick updates, checklist reviews, and real-time surgery tracking.

Why: Give surgeons insights into their caseload, types of surgeries, recovery trends, and follow-up status.
Value: Empowers better decision-making and personal performance tracking.

Why: Automate repetitive admin tasks like follow-ups, document requests, and lab coordination.
Value: Saves time, reduces human error, and enhances consistency in patient care.

Why: The current product is tailored to French surgeons, yet operational challenges are global.
Value: To expand and differentiate specifically on one market due to knowledge of medical regulations and professional community.

Final Solution

The culmination of our efforts was a user-friendly application that enabled surgeons to:

• Add and manage surgeries, including specifying types and patient details.
• Create and filter anapathology lists by due date, overdue status, and completion status.

The intuitive interface and streamlined workflows significantly reduced the time required for administrative tasks.

Impact & Results

Post-launch, we observed a notable improvement in operational efficiency among surgeons. The application received positive feedback for its ease of use and effectiveness in reducing administrative burdens, allowing surgeons to dedicate more time to patient care.

Why: Reduce double data entry and provide real-time sync with existing patient records.
Value: Improves workflow efficiency, ensures data accuracy, and makes the tool more indispensable.

Why: Engage surgeons directly in product evolution through regular feedback prompts and feature prioritization polls.
Value: Builds trust and ensures development aligns with real-world needs.

Why: To build credibility and potentially offer the tool as a standard for surgical units.
Value: Drives adoption through institutional endorsements and builds brand trust.